Need an overview after the holiday? Three key questions Tamigo will answer in seconds

Friday, August 12, 2016

Many managers in retail and HORECA businesses fear the first day back at work after the holiday. Mainly because a backlog of time-consuming administrative tasks usually piles up fast. At the same time managers are expected to manage the day-to-day operations while also delivering good customer service. Day one and you already miss that white sandy beach, right?

Returning to work: Three key questions and answers that’ll make your life easier

But it doesn’t have to be this way. In fact, it shouldn’t. Using Tamigo’s roster, managers can quickly get on top of the situation and do what they do best, optimise the customer service and increase revenue from day one.

Based on ten years of experience in workforce management, here’s what we find most managers will need answers to:

1. How much did we sell?

First things first! Managers usually want to focus on numbers when they return to work. In Tamigo, the revenue budget is compared with the actual revenue - which can be imported directly into Tamigo via an integration with the POS-system. This gives managers an unparalleled overview of how well the business has been doing.

2. Did my employees work according to plan?

The Tamigo report “Hours per Employee” gives managers a full and updated overview of planned- and worked hours for all employees in all stores/departments over a specific period of time.

Also the time sheet feature in Tamigo shows the planned shifts from the roster and the actual hours worked. It’s easy for store managers to cross-check planned shifts with hours worked. Afterwards, the planner can review and close the days. The approved hours worked can subsequently be exported to your preferred payroll system. This is the managers’ guarantee for correct salary payments during the holiday.

3. What does the future look like?

In a matter of minutes, Tamigo allows managers to launch planned shifts for weeks in advance by using the roster template feature. This way managers don’t have to start from scratch, and the employees can immediately access their future shifts on the web and smartphone app. The template feature also allows managers to see how much the roster will cost in terms of planned labour costs in the future.

There are many more features in Tamigo that are designed to save valuable time for managers. For more information about Tamigo, please go to http://www.tamigo.com.au/products/modules/